Singtel’s Bukit Timah and Seletar teleports have achieved Tier 4 full certification
Singtel’s Bukit Timah and Seletar teleports have become the first teleports in South-east Asia to achieve full certification from the World Teleport Association’s (WTA) Teleport Certification Programme.
Ng Kheng Ghee, head of satellite at Singtel, said: “We are delighted to be awarded the coveted Tier-4 WTA certification for our teleports in Bukit Timah and Seletar. This achievement underscores our commitment to providing our customers the highest quality of security, infrastructure and operational standards to meet their communications needs.
“The certification will spur us to constantly deliver the best managed satellite solutions to our customers across Asia, the Middle East and Africa, offering them reliable satellite connectivity and secured managed ICT solutions.”
Full Certification under the WTA programme is the result of a comprehensive data collection and inspection process. A teleport operator completes “a +170-item questionnaire” and submits it to WTA. The association analyses the data based on standards established by its Certification Committee and issues the Provisional Certification based on the self-reported information. The teleport then has six months to achieve Full Certification.
To achieve Full Certification under WTA’s programme, an auditor is dispatched to visit the teleport, provide independent validation of the data submitted in the questionnaire, and identify additional factors that may positively or negatively affect the score. Full Certification is issued at a Tier number from one through to four, of which four represents the highest degree of excellence, and remains in effect for three years. There are currently 23 WTA fully-certified teleports around the world.
Robert Bell, executive director of WTA, added: “Singtel is a regional leader in high-value transmission services for broadcast, maritime and other industries where Singapore plays a leadership role. As the number of certified teleports grows, we are seeing satellite operators and end-customers including certification as a question in their RFPs (request for proposals), which increases the value of the programme to teleport operators.”