Skyline Communications has opened a new Singapore office, which will manage sales consultancy, contract fulfilment and operational support for all its customers in Asia-Pacific.
New office affirms Skyline Communications’ commitment to supporting customers in Asia-Pacific
To support its continued growth in the Asia-Pacific region, Skyline Communications has opened a new office in Singapore.
The new and strategic Skyline hub, according to Skyline Communications, will spearhead all customer-facing services for Asia-Pacific — from sales consultancy, across contract fulfilment, to operational support. The opening of the new Singapore office also underlines Skyline Communications’ long-term commitment to building strong alliances with its customers, in order to enable them to further increase their quality of service while reducing their operational cost in a complex broadcast and media technology landscape.
Frederik Vandenberghe, CFO at Skyline Communications, said: “Considering our long-term commitment, and the way we partner with our customers in powerful strategic alliances, we are continuously expanding our local presence across all regions. Currently, Skyline’s operation spans across more than 20 different locations around the world, and we are very excited to now add Singapore as one of the key hubs in that ever-expanding network.”
Skyline Communications’ flagship, Dataminer, an end-to-end network management and operations support system (OSS) solution, has been adopted by several media networks across Asia-Pacific. They include Singtel, ABC, NBN, Broadcast Australia, Telstra, Tata Communications, myTV and Mediacorp.
The platform offers functions such as Web access, alarm monitoring, email and SMS notification, professional reporting, advanced automation, intelligent correlation, and root cause analysis, service management, service level agreement (SLA) monitoring, key performance indicator dashboards, and spectrum monitoring.
Vandenberghe concluded: “Driven by the demand for our DataMiner software platform, which has evolved from a ‘nice-to-have’ to one of the most strategic assets for a next-generation broadcast and media operation, we have hired over 50 engineers in H1 2017. This trend will continue and even further accelerate, and with the new Singapore hub, we want to emphasise our commitment to the Asia-Pacific region.”